1. Introduction

Burnswark (Scotland) Limited (“Burnswark”, “we”, “us”) is committed to protecting your personal data. This Privacy Notice explains how we collect, use and safeguard the information you submit through our secure Contact Us form.

  1. What Information We Collect

When you use our Contact Us form, we may collect the following information:

  • Your name
  • Your email address
  • Your organisation (optional)
  • Your message or enquiry
  • Technical information used for security purposes, such as CAPTCHA/verification data and IP address (to protect against spam and automated abuse)
  1. How We Use Your Information

We use the information you provide to:

  • Respond to your enquiry
  • Maintain a record of communications
  • Protect our systems from spam, abuse or malicious activity
  • Comply with any applicable legal or regulatory requirements

We do not use your information for marketing unless you explicitly request it, and we never sell or share your personal data with third parties for their marketing purposes.

  1. Lawful Basis for Processing

We process your personal data on the following bases:

  • Legitimate interests – to respond to enquiries, manage our business, and protect our website from abuse
  • Legal obligation – where retention or disclosure is required by law or regulation
  1. How We Protect Your Data

Burnswark uses technical and organisational measures to safeguard your information, including:

  • Secure, server‑side form submission (your email address is never exposed)
  • Spam and bot‑detection tools (e.g., CAPTCHA / Turnstile)
  • Data encryption in transit
  • Strict access controls within Burnswark
  1. How Long We Keep Your Information

We retain Contact Us form submissions only for as long as necessary to:

  • Respond to your enquiry
  • Maintain necessary business records
  • Meet legal or audit requirements

Messages are deleted or securely archived once they are no longer required.

  1. Who Has Access to Your Information

Your information is accessed only by authorised members of Burnswark involved in handling enquiries. We do not share your information with third parties unless there is a legal obligation, or you explicitly request us to do so.

  1. Your Rights

You have the right to:

  • Request a copy of the personal data we hold about you
  • Ask us to correct inaccuracies
  • Ask for your data to be deleted where appropriate
  • Object to or restrict certain types of processing
  • Raise a concern with the UK Information Commissioner’s Office (ICO)

To exercise your rights, please contact us using the details below.

  1. How to Contact Us

If you have any questions about this Privacy Notice or how we handle your information, please contact our Data Protection using the Contact Us form on our website. We will respond as promptly as possible.

  1. Changes to This Notice

We may update this Privacy Notice periodically. The most recent version will always be available on our website.